OUR ONLINE REVIEWS

We had a furnace equipment emergency and contacted Goff Heating & Cooling. We have had Goff as our go to company for twenty years. They responded and found the problem and fixed it for us. However the technician found we had a serious issue and needed to look into a new furnace. On Monday at the scheduled time a sales representative Joe followed up on the request. Joe was professional and very informative. We did purchase a new furnace. Joe said the installation team would be here the next day. The installation team arrived and started right away with the installation. The team was very professional and extremely careful not to make a mess or damage the walls to the basement. The team Mike, Julian and Devin were fantastic they had the job done in no time. Mind you this was Saturday evening when Goff was called about the issue and by Tuesday afternoon we had a new furnace. Thank you Goff for the fast and professional way you handled our crisis.

Furnace went out in the middle of winter. Goff came out the next morning to get to work. Great price and great service.

Very knowledgeable technician. He was very thorough in his diagnosis and honest with the solution.

Great service, friendly and polite, excellent work performance and habit, review systems with you

We had a crack in our heat exchange and were quoted a price of $4000 to replace it. It was still under warranty. We decided to get a second estimate and called Goff. Shane came out and quoted us a price of less than half of our original quote. He was professional and recommended only what needed fixing. The techs replaced our heat exchange in less than a week. I highly recommend Goff for your heating and air-conditioning needs.

Was amazing 👏!
Paul did a fantastic job 👏!
Explained everything and answered all my questions.

Problem with my furnace at 1am
Goff responded quickly and scheduled appointment for same day.
Technician showed up at scheduled time and was able to fix the problem.
Great service all around
Highly recommend them!!

Good timely service. Technician was very knowledgeable.

Golf heating and cooling came through for me today.Seeing how it's christmas eve.I woke up this morning and my furnace was not working called everybody in south bend.The only few calls that I did get were a technician.Would be on his way was through golf heating and air conditioning.So when you're without and it's an emergency, you can count on them to come.And fix your problem right away!!!Even if it is christmas eve.!!!! 🎄 lord bless this company.I hope you all have a very, very merry christmas.Thank you very much Happy customer!!!

They were prompt in scheduling maintenance and worked with my schedule. Communication prior to service was excellent and the technician was fantastic at explaining everything, being thorough, and helping me explore cost-effective solutions. He listened and tailored his recommendations based on our family’s needs and priorities. He was respectful and kind. I will definitely be taking them moving forward.

Wow, this is an amazing company. Nick really knows his craft. He fixed my boiler system and got my system working very quickly. I have used other HVAC companies before and this is the best HVAC company in the Midwest. I would highly recommend to my friends, family, co-workers, siblings, landlords, and friends of my kids at school!

Thank you very much for your hard work!

Even though they weren’t able to help me with the original assignment i wanted them for, they were able to give me some quotes on another project I wanted them to maybe help me with.

Goff provided quick and professional service getting our system running again.

The guys were prompt and courteous and knowledgeable. They explained the catastrophic failure that is our furnace and gave us options. And they were humane enough to bring us space heaters to get us through the inevitable wait time until our new furnace can be delivered/installed. As crises go, the guys made this one bearable.

Received a call from the office that tech was on the way, then got text with tech photo and bio. Tech arrived out on shoe covers and went to work. Explained everything thoroughly, answered my questions. Heat running now correctly. Thank you Goff!

Goff also does plumbing now. I had a leaky sink and sewer line was slow. Terry and Shaun did a great job, referred me to clean-out company and fixed my sink leak in minutes. Very reasonable prices and with Terry's referral, the clean out guys were here the next day. 🙂

Justin was a great technician and wonderful representative of Goff. He helped give us a solution for our specific need.

Prompt and courtious service from the call desk to the onsite tech help.

Had preventative maintenance done to my furnace. Jason, the tech, was very professional.

On time, good service and price. Charles was friendly, knowledgeable

My furnace went out the weekend before Thanksgiving, and Goff was out within hours to provide an estimate, and perfectly installed an entire new heating and cooling system for me, at a fair price, within 48 hours! Thank you so much!

Justin was great! Very friendly, knowledgeable and informative. We appreciate him!

Nick was great. Very good at explaining what was going on - which is not a skill everyone has. Very satisfied with the work, the professionalism, and the cost

Don showed up quickly, was friendly and professional. He explained things well. I really felt that he went above and beyond to help restore my heat.

Paul did a great job! Will definitely call again!

I came home last night to no heat in my condo. With temperatures in the 20s outside and severe winter weather, my condo was already uncomfortably cold. I searched and called many HVAC companies that claimed to be “24/7.” None of them had emergency services actually available. They all offered me next day appointments and I needed heat now. I called Goff and within minutes of leaving a message, Don called me and said he’d be here in 30 minutes. He was incredibly nice and it felt more like having a friend in my house than a service person. He was very kind, personable and conversational. Most importantly he was able to quickly diagnose and fix my furnace. He also exchanged a filter. I would use this service any time in the future and highly recommend them!

I was so thankful for calling Goff Heating and Cooling. My furnace stopped working. Justin arrived not long after my office call. He was professional, clean, informative and we had heat! I will continue to use their service. I trust them.

I called at 9:30 am because of no heat. The technician was at my house at 4:00 pm. He solved the problem and even looked at the furnace humidity that was not working!! I can not say enough on how friendly and professional the technician was while working on my furnace.

I was impressed by the punctuality and professionalism of the technician.

Paul did a great job of listening and explaining as well as the maintenance my system needed.

Super helpful! Nick was very knowledgeable and friendly.

Your service man Paul came out and identified the problem. He was very polite and answered all my questions. He was very helpful and informative. Highly recommend.

This is my first time using them. I appreciate that they called me when they were running a little bit behind with the schedule. And once the technician showed up he was very friendly and did his work in a very quick time frame. I plan to use them again in the spring to tune up my AC unit.

So far so good. Joe was great with the estimate. More after installation.

Nick the service tech was great and explained what was going on and fixed the problem and reasonable price, great job we’ll be warm this winter Thanks to Nick

Joe did a great job explaining things to me. He was very knowledgeable and professional.

Very fast response. Very nice to work with. They Will have all my business.

Very pleasant and professional

Very punctual and on time. Prices are fair. They provided a nice report outlining the health of my system which I appreciated.

Great customer service, Nick the technician was awesome, very professional. I would highly recommend them.

Techs and salespeople are very knowledgeable about their craft. Highly recommended!

Technician (Elijah) was friendly, professional, and was able to fix our furnace issue with no problems. I was prepared to wait a day or two, but they came the same day. Our family loves being warm. We even signed up for their biannual maintenance plan. Highly recommended!

The tech was efficient and courteous. I’m still waiting my estimate..

Nick did an outstanding job. Was very detailed on his explanation of the heating issue.

I was so nervous for my visit today, dreading the words “You need a new furnace.” However, Brandon came and fixed my furnace in about 5 minutes and had her up and running like the first day she was installed!! He was very friendly, knowledgeable and most importantly not a pushy salesman!! Highly recommend!!