OUR ONLINE REVIEWS

Great and quick service. Diagnosis was professional and to the point. Certainly pleased with all.

Impressive. Professional. Both the woman who took our phone call for service and the technician who serviced our unit were professional and knowledgeable. Service was very quick.

I can’t emphasize enough that I could not be happier with the whole process of scheduling (it was so fast!), speaking with a sales representative learning about my options for replacing an old thermostat and other future plans (a new furnace and air to replace a 30 year old unit). To me, there is no reason to call anyone else. I’m very satisfied with the whole experience and would definitely recommend Goff to anyone.
UPDATE
I love this company! I plan to have a new furnace and air conditioner put in next week. Joe makes it so easy to understand and I am confident that I will be getting a great deal. I am an informed consumer. This is not my first rodeo. I can recommend this company.
UPDATE: Well, I just got my new furnace and air conditioner. I could not be happier! The men who removed my furnace (installed in 1995!!) and air conditioner and installed my new ones were fantastic! They cleaned my duct work and dryer vent too. They treated me with such respect and professionalism. They explained everything to me. They had to create a new venting system because the old one ran under a deck and was unsafe! I’m so grateful to the technicians and Erin who takes all the calls. She’s wonderful too!
Update: a minor change was needed and a technician came out the same day (today). The adjustment is perfect!! Thank you!! The service I have received is outstanding!
UPDATE:
Because we had severe storms, I lost power for a couple of days. Now I’m thinking about getting a Generac generator installed. The Service man who came out was named Don Gillette and he was terrific! He explained everything to me and provided written information as well as financing options. I think it might be a very good investment for my home and I’m seriously considering it. I would not consider working with another company at this point. I’ve had such a good experience. with Goff!

Responded same day of requested service

Joe was awesome! Showed me my options and explained everything nicely! Def recommend this company.

Don was very informative and friendly.
He answered all my questions.

Very polite and explained everything.

I use Goff HVAC both in my home as well as my workplace and they have always been knowledgeable, prompt and always courteous. I trust them to keep our equipment running smooth!

Was able to get same or next day service. Was able to fix my furnace problem quickly. Kind and offered furnace care education for optimal efficiency. Very appreciative of timeliness and great customer service from initial phone call through completion.

I have used Goff for years, on my rental properties. I always receive prompt and fair service for repairs and complete installs from Goff. They are usually half the price of Great Lakes Heating and Air Conditioning.

Very timely response for furnace issue, Nick the technician was professional, knowledgeable and explained to me the why and what for.

Newer to this house and area will definitely call Goff to start annual A/C and furnace check ups.

We had scheduled duct cleaning but upon assessing our situation, Paul changed our service to an air purification treatment that saved us hundreds of dollars. We are very satisfied and highly recommend!

Good work, arrived timely, fixed the problem. We are satisfied! Been our furnace repair service for years!

Got me scheduled same day. Technician Brandon was pleasant and professional.

Joe the Comfort Advisor arrived at the scheduled time, was very professional, knowledgeable, personable and provided good advice and recommendations.

Service rep was very friendly. They were on time and very courteous! The rep walked me through the replacements of filters and answered my questions. Great service! Highly recommended!

Goff has been great. I purchased a new AC/Heating unit from them. My last service appointment was great. Professional and on time. I would recommend them highly.

The technician was excellent gave good advice and I will use you guys again

Great service, happened to be nearby, repaired furnace super fast. Will call them again.

Justin, our estimate guy, was great. He was very helpful, friendly and gave great options and feedback. Because of him, we are getting new Furnace, air. Conditioner and humidifier.

Charles was amazing if I could rate 10 stars I would. He walked me through all issues and really took his time troubleshooting and didn’t try to upsell things that weren’t needed. He gave me a great recommendations going forward.

Great company! My heater stopped working and they ended up doing repairs. Sean L was knowledgeable and professional, answered all of my questions. Definitely will call them if any issues arise

I want to say great experience with Goff. Knew exactly the name of the technician, a picture & short biography was sent in a text ahead of time. He went straight to work and answered questions that I asked. Everything went smoothly Goff did a great job.

The office lets you know they’re on their way, right on time. Brandon was great professional,very nice the whole company is very nice to work with. Thanks Goff

I’ve been using Goff for my heating and air conditioning maintenance for 2 years and the employees and service have been top notch every time. Definitely recommend if you need repairs or maintenance.

Sean was great. He explained everything that I needed to know.

Excellent, from the office coordinator who made the appointment to the service technician who came to look at my furnace everyone was professional, efficient and friendly. I am definitely a new Goff customer.

trustworthy and professional

Just had a service check on my unit. Continue to be impressed by the level of service Highly recommend Goff. Love the Bryant system

Charles was very knowledgeable, helpful, and professional! Absolutely reccomend!

Nick and his team at GOFF Heating and Air are the best!!! We had an issue with a system that needed a reset. And they were there and corrected the problem in no time!! Thanks GOFF!!

Our furnace died this past week and the Goff team had a new one installed the same day .... this is a truly wonderful company!! The technicians are great and the office staff is organized and very helpful! We are so grateful for them!

Nick was awesome, super knowledgeable on a complicated heat pump with back up 2 stage gas furnace that didn't want to work quite right......he arrived, properly diagnosed the situation and had it resolved in one hour and we have a warm (and happy) home once again!!

Goff is a great company and Sean the service technician is awesome! Highly recommend!!

This time Charles was my maintenance trchician. He was early but I was fine with that He told me about my warranty and that I needed a new filter. He recommended duct cleaning and estmated the cost for my house at over $600. I will consider his advice. He was very polite. Thanks Charles.
Last year the thermostat was not working and when I came home last night it was 80 degrees in my house. I shut off the furnace and saw the blank screen on my thermostat. Not knowing it took batteries, I called Goff. The service man Shawn was right on time this morning. He took the cover off, saw the corroded batteries, changed them, and my thermostat is working well!
Tony was new to my house, so I redirected him to park in my driveway and come into the back gate. He showed me the filter and recommended replacing it. I agreed. He did a good job of cleaning the outside unit without my help. Trustworthy Goff service! Thanks Tony.

Great service and on time.

Don was kind, courteous, and extra helpful. Please.thank him!!😊

Great service. Technician was professional and friendly. Clearly knew his job. Communicated well. Would highly recommend

Goff installed our new furnace a year ago. We just had Shawn (Sean?) out to provide a maintenance service. He was one of the best techs I've had at my house in a while: professional, knowledgeable, and more than willing to answer my questions. I know our new furnace will perform well and give us many years of service with this kind of support from Goff. Highly recommended.

Knowledgeable, and what I like most is that they are willing to share their knowledge. They could've made a hard sell regarding the need for a new furnace, but instead they convinced me that the one I've got, 28 years old, is working just fine.

Follow up Yearly service on four furnaces at rental properties, installed by a different company that I won't mention. Very happy with the level of detail in the regular service call.

As a real estate broker who has managed rehab and remodels for banks and residential buyers and sellers; communication, service and responsiveness are the clear factors for this rating, thank you Nick and Sean.

We’ve used Goff Heating & Air Conditioning for years. They’ve always provided good service at a fair price (value). I’m happy to recommend them for residential HVAC work.

On time, prifessional, up front, and cost efficient.

Had an issue with our furnace during the holidays. Was super impressed with how quickly Goff came, assessed and fixed the problem. We worked with Don, who was super pleasant and went above and beyond to help us. Thank you!