Reviews

From 61 reviews
Lisa Doran
Lisa Doran

Preventative maintenance visit, technician was helpful and answered several questions. Friendly and professional. Thank you!

via Google
Thomas Fox
Thomas Fox

Service tech was very curious, business like and professional in his work ethic . Would recommend Goff Heating & Air Conditioning.

via Google
Steve C
Steve C

Went very well service man was awesome

Cheryl Lichnerowicz
Cheryl Lichnerowicz

This has been the best. The fellows were so kind and even liked my dog. I will recommend Goff to everyone!

via Google
Ray J
Ray J

Reliable service, skilled installation

via Google
Jolene E
Jolene E

I was very pleased with Joe as he did a good job of explaining things to me & answering my questions.

Heidi Masano
Heidi Masano

Sign up for the handy annual maintenance contract. Friendly, efficient service. Shane and Dani are the best!

via Google
Barbara O
Barbara O

Very professional service person. Really appreciated getting a call when he was 10 minutes away.

Mike Teske
Mike Teske

They were able to fit us in the schedule, during the hot spell, and replace our air conditioner and furnace at a reasonable price.

Response from business owner

Thank you Mike! We treat our customers like family, so it's our priority to get you cooling as soon as possible. No one likes to be hot! 😎

via Google
Dawn Bailey
Dawn Bailey

Explained everything to me and was very nice. Glad to have chosen them.

Response from business owner

Thank you Dawn! We aim to make service visits as quick & informative as possible for our customers.

via Google
William N
William N

Always a great job.Thank You

J. Heidt
J. Heidt

We have enjoyed working with Goff for the last three years in our new to us home. They are very experienced in boilers, I feel very confident using them.

Response from business owner

Thank you!

via Google
Julie Trimble
Julie Trimble

Goff always goes above and beyond to offer great service. They offer an annual service contract with 6 month check ups to give me total peace of mind that things are working properly. On my recent service a part was needed that wasn't in …

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Response from business owner

Thank you for the kind review Julie. Our customers are our family, and we strive to provide excellent & fast service. We appreciate the opportunity to serve you and your family!

via Google
John Bourbon
John Bourbon

Replaced my furnace with a Bryant after my basement flooded in early 2018. Installed an EcoBee thermostat in June 2019. Use them for my maintenance needs. Justin Romine and the Goff team provided great customer service. Highly recommend.

Response from business owner

Thank you John, we appreciate the kind words and the opportunity to serve you!

via Facebook
John Wibbens
John Wibbens

Prompt & friendly service at an affordable price... they really work at helping you keep your equipment functioning efficiently & dependably

Response from business owner

Thanks John. We pride ourselves in not only giving excellent service, but providing quality equipment at an affordable price. We appreciate your business!

via Google
Candy Huff
Candy Huff

I would highly recommend Goff to any of my friends or family. They always do a great job at either maintaining my equipment or repairing what needs fixed. They are friendly and respectful and always on time.

Response from business owner

Thank you Candy! We're happy to hear that you continually have good experiences with our technicians. Your review means a lot to us!

via Google
MrRabbit200
MrRabbit200

Took the tech one minute to find problem. Very professional.

via Google
Kyle Lantz
Kyle Lantz

We recently had our furnace and A/C inspected. Joe did a great job. He went above and beyond to make sure things were running well. He was professional and very friendly and clearly knew his stuff. Goff is a great local business which …

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Response from business owner

Thank you Kyle! We take pride in our technicians being not only knowledgeable, but friendly and professional as well. We appreciate your recommendation!

via Google
Chuck K
Chuck K

Goff is the best. They were the lowest price with the best warranty. I would highly recommend them.

Their warranty service is also great.

Response from business owner

Thank you, Chuck! We appreciate your review.

via Google
Gena Reeder
Gena Reeder

Always take care of us with much experience and good service when needed. Their yearly plan for inspections is great also

Response from business owner

Thank you Gena. We agree that maintaining your equipment regularly is the best way to ensure long life and quality of your HVAC systems. We appreciate you taking the time to give us this feedback!

via Google
Annette Ringer
Annette Ringer

Goff as been our "go to" company for A/C and Furnace service and repair for many years. Wouldn't think of going anywhere else.

via Facebook
Mary Hosinski
Mary Hosinski

Air conditioning and gas fired boiler service personnel are knowledgeable with our systems and for the most part they appear to have long work histories with Goff. We've been with them since 1978.

Response from business owner

Wow Mary, 42 years of service?! We are incredibly thankful for your years of loyalty with our company. Thank you for the kind words, and we look forward to servicing your HVAC needs for years to come!

via Google
Michael Gotsch
Michael Gotsch

Goff has been my HVAC contractor for more than 30 years – they are knowledgeable, professional, and responsive. You can trust Goff with your HVAC needs – they have your back.

Response from business owner

Thank you Michael! We appreciate your review, as well as the opportunity to serve you for over 30 years.

via Google
Bruce Urban
Bruce Urban

very professional, treated us wit respect. Thanks a lot!

Response from business owner

Thank you Bruce! We appreciate you taking the time to give us this glowing review. We'll see you in the fall for your furnace check up!

via Google
Joe N
Joe N

He was fast and friendly. He did a great job. Thank you

Anthony Berardi
Anthony Berardi

Personable, prompt, courteous, and expert service

via Google
Leonard Moretti
Leonard Moretti

Service right on time. Followed all safety guidelines. Very courteous and knowledgeable. He even cleaned of the A/C for me.

Having the annual service plan is the best way to protect your heating and A/C.

via Google
Mary Mink
Mary Mink

Excellent service always on time and they say they'll be there

via Google
Mr. &
Mr. &

Thank you for your service for today. Good by.

Donna Krol
Donna Krol

I trust Goff completely! The tech explains everything he is doing or needs to do. Highly recommend!

Response from business owner

Thank you, Donna for your kind words.

via Google
Pete Gaffney
Pete Gaffney

The technicians are always friendly and helpful. I never feel like I'm being sold something or forced into buying something. Thank you!

via Google
Nicole W.K.
Nicole W.K.

Things that I love about Goff

Quote was detailed and gave options, other heating and cooling places did not give me a ton of options in their quote.

The options in the quote allowed me to select an AC unit that fit my budget and my house.

…

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via Google
Paul Orban
Paul Orban

We have been with Goff 18 years. In the near future we will need new units and they will be the first people we call.

Response from business owner

Thank you, Paul. We will look forward to your call.

via Google
Elizabeth Fagerberg
Elizabeth Fagerberg

We have had Goff service our furnace/air conditioner for almost 20 years and they have been consistently great!

Response from business owner

Thank you for the great review, and for being a long time customer!

via Google
Mike Urbanski
Mike Urbanski

Great office staff and EXCELLENT SERVICE STAFF.

Response from business owner

Thanks, Mike.

via Google
Jerry H
Jerry H

Excellent!!! For many years πŸ‘ŒπŸ‘πŸ˜ƒπŸŽ‰.

Mr. &
Mr. &

Excellent service, prompt, answered several questions for me. Joe was technician.

Mr. D
Mr. D

Everything went well the technician was very good and curious. It was nice to get done earlier. Thank you all for always doing a good job. And stay safe

Sandra Ives Krill
Sandra Ives Krill

I've been with this company since 1999 , We have had no major problems with our furnace or air conditioner during these years, I have always used their twice a year maintenance program. I highly recommend them!

Response from business owner

Thank you Sandra, it's been a pleasure serving you all these years!

via Facebook
Mr. F
Mr. F

Your man was polite, efficient, and personable..., as usual. Keep up the good work!!!

Nassos Lazaridis
Nassos Lazaridis

Goff Heating & Air replaced our old furnaces and A/C units in 2015 and since then have been servicing them in the Fall and Spring, respectively. They have always performed well, have been good in their work, neat and friendly. Thanks to …

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Response from business owner

Thank you Nassos!

via Facebook
Michael Williams
Michael Williams

Goff has been my HVAC company for over 2 years and they have been great. They have done emergency repair, equipment replacement and routine service. Very happy with all their work. Thanks

Response from business owner

Thanks Michael, we appreciate your business!

via Facebook
Shannon Frick
Shannon Frick

Out of theee companies we got quotes from for heater and AC – they were by far the cheapest. Over 2k less, and great, quick service!

via Facebook
Eric J Shindollar
Eric J Shindollar

Quick and Friendly. Always fairly priced.

Response from business owner

Thanks, Eric!

via Facebook
Sarah Smith
Sarah Smith

Snow in the middle of April and I had furnace problems. I called Goff Heating and they arrived within 20 minutes. The technicians promptly identified the problem, went to get the part, and completed the repair in less than 15 minutes. They …

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Response from business owner

Thank you Sarah!

via Facebook
Mr. J
Mr. J

Everything went great. I appreciate the very quick response. Goff is always on top of it.

Sarah Moon
Sarah Moon

Wonderful service, best prices for the quality, and very professional. They were quick and made me feel like a priority. Always on time each visit and left my storage room cleaner than when they came. I can already tell a difference in our …

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Response from business owner

Thanks for the review, Sarah! Hoping you will be able to test out your new air conditioner soon.

via Facebook
Michelle Edington
Michelle Edington

They came out within hours of our call, were friendly, and gave us options for our older furnace. We will definitely use their services when we decide to get a new set up. Thanks for a job well done!!!

Response from business owner

Thank you, Michelle Edington.

via Facebook
Patricia McFaul Hyatt
Patricia McFaul Hyatt

Justin was a great salesman, and the installers were professional and did an excellent job. The furnace and thermostat they installed were top-notch! I would recommend Goff Heating for anyone looking for a furnace or air conditioner!

via Facebook
Terri Ranieri-Wyman
Terri Ranieri-Wyman

We have an older ac unit that runs all the time. Goff heating and air came out checked and explained our system to us. They gave a discount for the service call and prices for a new unit so we had an idea for future expenses. We would …

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Response from business owner

We're glad we could help! Thank you for the review, Terri!

via Facebook
馬汀
馬汀

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Great and professional service!

via Facebook
Lorraine Vaerewick Meixel
Lorraine Vaerewick Meixel

I was very comfortable talking to Justin when he came for an estimate. He explained everything to me and answered all the questions I had. The installers arrived on time and did a fantastic job. They put a tarp down to cover the carpet …

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Response from business owner

Thank you Lorraine!

via Facebook
Sue Brothers
Sue Brothers

I am very pleased from the point of Sale to the Final Installation. With Goff I received everything I was looking for: professionalism, a quality product, respectful and knowledgeable installers and peace of mind knowing they will be here …

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Response from business owner

Thank you Sue!

via Facebook
Seth Douwsma
Seth Douwsma

Justin and his team did an outstanding job making us a priority when our AC unit went down during the heat of summer. Goff was responsive, friendly and highly-skilled when it came to installing our new furnace unit. I would recommend to …

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Response from business owner

Thank you Seth!

via Facebook
Matt Borst
Matt Borst

Goff installed a Mitsubishi Mini Split system for us and I have nothing but positive things to say about them. The quote they gave us was over $4,000 lower than another company. They told us that it would take a day and a half, but they …

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Response from business owner

Thank you Matt!

via Facebook
Rick Bakos
Rick Bakos

Great service, friendly people

Response from business owner

Thank you!

via Facebook
Ty Goad
Ty Goad

These guys are the real deal! We came back from vacation to a house that was 50 degrees and a furnace that was making some god awful noise,which is unexplainable, so I made a call to Joe who I have known for quite some time now. He gave me …

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Response from business owner

Thanks, Ty.

via Facebook
Dan Alisha Sutton
Dan Alisha Sutton

You can not ask for better service ! All the folks at goff are friendly and know how to get the job done right the first time . Thanks Ed !

Response from business owner

Thank you.

via Facebook
Tommy Morelock
Tommy Morelock

The thing I love most about Goff is knowing that I can trust them. The same can't be said for many of the heating and air companies in the area. The service quality is great as well!

Response from business owner

Thanks, Tommy.

via Facebook
Kathy Miller
Kathy Miller

We have an "antique" oil furnace that quit working. After having another company come out twice and claim it was beyond repair, and the second company refused to even come out to look at it, we found Goff and they fixed it in a couple of …

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via Facebook
Thomas Shelt
Thomas Shelt

Best price .Quality workmanship! Honest sales and service. Very happy with this company.AAA+++

via Facebook