OUR ONLINE REVIEWS
18:49 23 Sep 22
15:51 22 Sep 22
The team was on time and communicated very well at every step of the way.
16:47 21 Sep 22
The technician responded to my inquiry right away and was in my home quickly. He was professional, friendly, honest, and thorough, and the offer was head-and-shoulders better than the one I had received from a more well-known leading competitor. I trust and highly recommend them.
03:56 10 Sep 22
20:26 09 Sep 22
Seem to be pretty thorough.
18:28 01 Sep 22
17:05 30 Aug 22
Installed new Air Conditioning Unit a couple years ago and it works great. Recently the compressor went out and they came next morning, gave me a heads up when tech was on his way and it took him 5 minutes to diagnose and fix at no charge as it was under warranty.
14:02 30 Aug 22
Goff was so easy to work with. Responsive. Friendly. Honest. Their customer service is off the charts too. I highly recommend.
15:00 26 Aug 22
Joe was responsive and genuine with my A/C unit sale; he didn't try to upsell me or push any purchase other than what he felt fit my needs. Alex installed the unit the very next morning. He was timely, professional, and did quality work. He even fixed the mess that the previous installers had left him to work with. Smooth process and great experience with Goff. Would definitely recommend.
13:45 11 Aug 22
Brandon was great! He fixed our issue and gave us some insight on things to expect in the future. I will be using this company in the future! Highly recommend.
11:59 08 Aug 22
22:14 28 Jul 22
I have always been able to depend on Goff. I came home from a business trip to find my A/C was no longer working. I placed a call at 8:00 AM and by 10:30 the same day a technician was on site to resolve the problem. Including running across town to pick up a part I was up and running by noon.Great job as always guys!
12:58 26 Jul 22
Fair quote and very professional install for two new AC units. Would highly recommend!
16:08 19 Jul 22
The service both times went very well. The issue was diagnosed correctly and was resolved in a short amount of time!
01:35 19 Jul 22
Ac would not come on. They found the problem and checked everything out.
13:49 04 Jul 22
Justin is very professional and courteous! This company is wonderful to work with! Makes the process very easy.
13:14 30 Jun 22
Very nice people repairman asks if you have any question. And answers them.
12:12 30 Jun 22
Shane is our tech that takes care of my son s home and ours . he is really knowledgeable. and a real good person who works for a real good hvac team
21:57 29 Jun 22
19:42 29 Jun 22
Your service man was very professional and polite. He explained the situation, and did a great job. We have been very happy with Goff Heating for the past years.
01:57 28 Jun 22
Our service man was right on time, diagnosed the problem and fixed it in a timely manner! Problem solved!
19:59 27 Jun 22
22:40 24 Jun 22
21:57 24 Jun 22
19:10 22 Jun 22
My 20 year old central air went out in May 2022 and I decided to replace entire HVAC system. After getting some very high estimates, I contacted Goff Heating & Air Conditioning. Not only was their price much lower, their salesman fixed my old unit free of charge. Thanks Joe R. Installation was done today June 2022. Great crew led by Mike H. were very friendly and professional and did an excellent job. New unit is much quieter than old unit. All in all very pleased with choosing Goff!
20:44 20 Jun 22
19:27 16 Jun 22
I had used another major Michiana HVAC company to service my furnace and A/C semi-annually for several years. They’ve had some good employees over the years but lately they’ve tried repeatedly to pressure me into spending $12K-$18K to prematurely replace my system on the basis of false issues. They said some surface rust on the faceplate of my heat exchanger represented a serious safety issue. Six months later they said my air conditioner needed some R22 refrigerant, which they no longer carried, implying my A/C was obsolete and needed to be replaced. I felt these were self-serving pretexts.I then called Goff on the recommendation of neighbors. They were very responsive. First Joe came out to look at the system as a whole and discuss my alternatives. Then they sent Shane out to test my A/C. Goff carries R22 refrigerant to service customers’ A/C’s built before 2010; this just seems good common sense for any HVAC servicer. Shane said my A/C appears to be working well and saw no need to add R22 or do anything else at this time.I appreciate the integrity and professionalism of both of these gentlemen. When I do need to replace HVAC components, I’ll look first to Goff.
22:25 15 Jun 22
18:13 15 Jun 22
21:28 14 Jun 22
20:26 13 Jun 22
Fast competent service would use them again
19:02 13 Jun 22
A/c was repaired within hours of calling Goff.
11:54 08 Jun 22
Techs were polite. 1st tech tried 3 times to repair furnace during 3 visits. 2nd tech was able to make furnace repair in 1 visit. Informed me that Warranty was still in effect. I should call original installers. Sadly the original installers were higher and stated the part wasn't under warranty.AC installers were were exceptionally neat. Cleaned up during and after install.So far so good!!
00:56 08 Jun 22
We had Goff provide spring service/check our Air Conditioning system. Brandon conducted a very thorough system check was ver polite and courteous. No issues were found after a very professional job was completed. We feel confident that we will not experience any issues during the summer. Great job.
22:10 07 Jun 22
We just had our spring Air Conditioner check service was great. Brandon provided the service he was exceptional no problems We feel confident that we will have a trouble free summer.
00:53 06 Jun 22
00:12 04 Jun 22
12:58 03 Jun 22
Goff was very thorough and provided great options without trying to oversell a more expensive system than I needed. The installers were very professional and did great work. The equipment from Bryant seems to be very high quality. It was a pleasure dealing with them.
06:27 01 Jun 22
Great customer service with a smile. Goff is known for great service, quality and value for many decades.I have used them for A/C install, A/C warranty repair and A/C repair, and boiler system repair. I would use them again and again in the future.The only trade-off is that because their quality is so good and their price is so reasonable… everyone wants them … so in busy season be prepared to wait for a week, or two weeks or even over a month. However, when your number is up, they will provide only the best quality, service and value.Highly recommended. Great customer service with a smile.
16:51 26 May 22
WOOOOOOOOW!!!!! I can't say enough good things about this company. Even though we have not committed to any services yet the estimate alone sold me. Our driver came a few minute late but the company called before saying they were running behind, I respect that! Joe was AMAZING!! He was honest, answered all of our questions, and gave us a good laugh with his sense of humor. 10/10 recommend to anyone.
12:32 26 May 22
Dennis “Denny” J.
22:11 24 May 22
22:04 23 May 22
23:35 18 May 22
19:05 17 May 22
21:07 12 May 22
The technician arrived on time, understood what I needed to have done, and worked quickly to accomplish the task. He also diagnosed a previously undiscovered problem in the ductwork and corrected it. I am extremely pleased with his work.
10:05 09 May 22
Always takes care of our systems!
12:19 07 May 22
17:18 04 May 22
This company has always taken care of me well. The service they provide has always been very professional. The gentleman that did my duck and vent cleaning did a very good job. They cleaned up after they were done. I'm very pleased with Goff. I would recommend them highly.
03:01 04 May 22
Installed both Heating and A/C systems. They did quality work and very professional. We would recommend their services.
16:46 29 Apr 22
23:06 28 Apr 22
01:49 26 Apr 22
The Goff Heating and Air Conditioning team, specifically Justin, were truthful and honest. They provided great value and service.
23:16 22 Apr 22
14:00 22 Apr 22
00:34 22 Apr 22
21:35 07 Apr 22
15:28 01 Apr 22
12:14 31 Mar 22
12:56 16 Mar 22
Had a new furnace and AC unit installed. Prior to installation went over the various options that were available in detail. Quote was lower than other quotes I received. Day of installation the crew arrived on time and were very professional. Once they were finished they went over operation of new unit. I would highly recommend them to anyone who needs HVAC work done.
20:13 07 Mar 22
Bishop Thomas H Willis J.
23:54 04 Mar 22
Wintering and changing filter
21:56 02 Mar 22
Cleaned our ducts and vents for furnace and AC. They also cleaned the vent for my gas clothes dryer. Very pleased with their work. Always on time for appointments and phone when the are on their way if you are not the first appointment of the day. Quality work.
Joseph B. S.
23:34 01 Mar 22
Service man was prompt, went right to work and explained exactly what he had done before he left. Answered all of our questions.
02:20 21 Feb 22
19:46 20 Feb 22
I’ve have light fixtures installed, our experience was excellent! Highly recommended!
23:41 17 Feb 22
Excellent service from making an appointment for annual service to the service. Service has always been very good. Staff always professional, pleasant and easy to work with. I would like to praise the recent technician who came to my home. I apologize for missing his name, but he was technically excellent, very professional. I was very impressed with him- he liked his job, wanted to do well, and took extra steps to get my system at its best and he was so pleasant. You are lucky to have him as part of your teamthanks
18:39 11 Feb 22
13:23 11 Feb 22
they are a great company to do business with.
14:38 08 Feb 22
My furnace broke and they were out the next day. My furnace was a million years old and cemented into my foundation. Not only did they quote me an amazing price they didn't up charge after they had to work a few more hours than normal to remove the old furnace. Every employee I met from Goff was friendly, respectful, highly responsive and professional. I would definitely recommend them.
22:37 05 Feb 22
Very thorough. We've used them in the past and will do so in the future.
15:42 03 Feb 22
20:09 01 Feb 22
Had my furnace stop working in the middle of the night during single digit temps outside. Shane came out around 1:30am and was able to get it running again for about an hour, then returned with the needed part to fix it the following morning. Had the furnace back up and running smoothly by 9am. Miracle worker!
23:58 30 Jan 22
No heat. Came out the day i called. Thought the pressure gauge was not working. Fixed but that night did not.Called next day. Out again promptly. Cleaned the fans and internal area suspecting that was the problem. That evening not working again.Called third day.. they sent out same service tech Tory and he adjusted an internal shut off valve so it would not overheat. So far so good ..seems to finally be working. Consistent temperature for 4 days straight.
22:10 27 Jan 22
Had good experience. Service was on time. And he answered all my question. He was very professional. Would use them again.
15:03 24 Jan 22
I was so pleased with the service I received! Friendly and professional and came the same day that my furnace broke! I was so relieved to have heat again!
05:10 23 Jan 22
01:02 19 Jan 22
Fast,clean, and very polite, Good job Thank you lois
00:02 18 Jan 22
On time very professional
19:18 17 Jan 22
18:28 14 Jan 22
16:50 14 Jan 22
02:21 12 Jan 22
01:15 12 Jan 22
My parents and my family have used Goff for our home heating and cooling needs for years. They have always been professional and provided quality services. I would recommend them without any hesitation.
21:57 11 Jan 22
02:55 24 Dec 21
16:52 22 Dec 21
Very professional and quick to install. Great experience
01:07 17 Dec 21
00:17 16 Dec 21
The guys who installed were courteous and professional. They got both the AC and furnace installed in a day. They did very good work.The price was affordable.
18:22 11 Dec 21
My furnace was turning off after only running five minutes. I changed the filter and also turned off the furnace and turned it on again several times. Still wouldn't work. Did I mention it was cold outside and also a Sunday? I went online and found Goff Heating and Air Conditioning. I placed a call to their service and promptly received a call back. A tech came out within 30 minutes. He fixed the problem and my heat was restored. I'm glad Goff works on Sundays (for an extra charge) and would recommend them to my friends.
01:13 11 Dec 21
21:15 10 Dec 21
01:46 08 Dec 21
00:39 08 Dec 21
Your service techs are always very professional, pleasant and helpful.
19:48 07 Dec 21
Was having trouble with our furnace starting and stopping. They came out and ran diagnostics and all looked ok. Made some adjustments to gas. When he left we noticed it was doing it again. Came out right away and was able to find that our "Nest" thermostat was programmed for an electric furnace not a gas system which is what we have. Have no idea how this got changed but perhaps a Nest update caused this to occur. All is fixed now and we have good functioning furnace.
19:19 06 Dec 21
We have used Goff for several years now. All of the technicians we have had are timely, polite and efficient. They know what they are doing and the prices are reasonable. We will continue to be a customer.
02:09 06 Dec 21
01:31 04 Dec 21
Tory was great.
21:03 02 Dec 21
It’s always a pleasure to have Joe help us with our HVAC needs. He is very knowledgeable and explains things in an easy to understand manner..
19:53 02 Dec 21
The service was efficient and went very smoothly.
00:57 01 Dec 21
22:38 30 Nov 21
Just had a new furnace installed, Everyone at Goff were friendly and professional. Installation was great.
19:40 30 Nov 21
22:11 29 Nov 21
Everything went fine as usual There was a broken knob on the panel door that was broken and it was ok before the visit.
00:24 28 Nov 21
14:33 24 Nov 21
Goff is the BEST!! Professional, knowledgeable, and friendly. We would highly recommend you and do so often when anyone asks for a heating and cooling professional.Thank you
Norma Jean N.
03:35 21 Nov 21
The service attendant was very polite. Glad my furnace checked out well.
Dr. Richard Kimbel, Peacemaker A.
19:02 19 Nov 21
14:39 19 Nov 21
Always professional and take of the heat and air conditioning!
12:56 19 Nov 21
00:20 19 Nov 21
Goff service people show up on time and do a great job servicing our heating and air conditioning equipment.
21:17 18 Nov 21
I have relied on Goff for both my home and business for installation of a new system. In both cases, they were very professional and did an outstanding job. I wouldn't hesitate to recommend them.
04:03 18 Nov 21
The service technician was very polite and efficient.
14:34 17 Nov 21
23:21 16 Nov 21
I trust Goff completely! The tech explains everything he is doing or needs to do. Highly recommend!
23:09 15 Nov 21
Justin was honest, responsive and gave me detailed options. The installation team was on time, polite and efficient. The office personnel was helpful and friendly. Goff Heating was recommended to me and I would highly recommend them to anyone who needed help.
22:34 15 Nov 21
Always competent and reliable, a good company to work with
19:37 10 Nov 21
18:10 09 Nov 21
The technician was very courteous and knew exactly what the problem was. Problem fixed in 10 minutes.
06:46 09 Nov 21
01:53 08 Nov 21
12:25 04 Nov 21
Goff have is always professional and honest.
22:54 02 Nov 21
The maintenance person was very good. He truly should his skills. Asked him a few questions, and was quick to answer them. Highly recommend him. Hopefully, I will have him again. Kuddo's!!
13:36 30 Oct 21
19:12 29 Oct 21
14:17 29 Oct 21
Responded same day of requested service
11:43 27 Oct 21
I have always had excellent service from Goff. The technician that came out to check my boiler was very professional, friendly, didn't balk at wearing a mask when asked, and on time. My numerous experiences with Goff have all been similar.
23:15 25 Oct 21
We were experiencing a small issue with our furnace and I called them for advice. It was in the evening on a Sunday so I wasn’t sure what to expect. They were extremely helpful when I called and quick to respond. They were able to send someone out the next day and our issue was resolved quickly. I will definitely call them again when needed.
12:07 25 Oct 21
Great family business. Give you a good value, very clear and transparent about pricing. Highly recommend.
19:26 23 Oct 21
A group of us are managing an Airbnb that caters primarily to Notre Dame football fans. We got a call from a client 9pm on a Friday evening that the heat wasn’t working. We put in a call to Goff and they had someone to fix the problem so quickly, we were shocked and pleased. Our clients were happy too.
14:58 21 Oct 21
01:27 21 Oct 21
Air conditioning and gas fired boiler service personnel are knowledgeable with our systems and for the most part they appear to have long work histories with Goff. We've been with them since 1978.
17:58 20 Oct 21
14:51 19 Oct 21
Goff has been great. I purchased a new AC/Heating unit from them. My last service appointment was great. Professional and on time. I would recommend them highly.
21:36 18 Oct 21
20:24 16 Oct 21
Always professional and take of the heat and air conditioning! They have been taking care of this household for years. Highly recommended!!!
02:30 12 Oct 21
22:45 10 Oct 21
19:10 08 Oct 21
Goff always professional, friendly and reasonable prices!
19:21 06 Oct 21
12:38 06 Oct 21
Work was timely and fine
19:00 05 Oct 21
17:45 04 Oct 21
Excellent service and very thorough job.
18:20 03 Oct 21
Taught us how to control new thermostat remotely. Love the system
21:21 01 Oct 21
17:27 01 Oct 21
11:13 30 Sep 21
22:41 29 Sep 21
Reasonable rates and work done as requested.Getting boilers ready for winter.
14:16 29 Sep 21
What I like the most is that Goff gives me a window of time - and calls me when they are on the way. It helps me to plan my day.
16:30 28 Sep 21
Troy was very professional and excellent ! He's been to my home before and answers any questions I may have 😁👌!
21:19 27 Sep 21
11:46 27 Sep 21
22:17 24 Sep 21
Very good company, provided very good service.
20:37 19 Jul 21
Could not be happier with Goff. I had 4 companies give me estimates and I felt most comfortable with Justin and Joe at Goff. From estimate to install was about 5 weeks and everything went on schedule. the guys did a great job with the installation and I am so happy I chose Goff! Thanks to everyone, even Stacy in the office, who was most helpful!!!
14:44 10 May 21
Fast, courteous and very knowledgeable. I would recommend them 110 percent !!!!
20:51 19 Apr 21
Really Nice people reasonable prices . they was there when they said they would. the work I had to have did not take long.
19:08 22 Mar 21
Technician arrived on time and very polite. He explained what I needed to know about my furnace
18:29 08 Feb 21
Awesome service! Called during one of the coldest weeks of the year and was still able to get someone out within a few hours. The serviceman, Bryce, was very professional. He talked me through everything and got our furnace working again in a very timely manner. Thanks, Goff!
13:36 06 Dec 20
Friendly customer service, honest sales staff, great service and reasonably priced. We have purchased from them for two separate homes 16 years apart. I would highly recommend!
21:02 15 Oct 20
Always on time, professional, and complete! They follow up and get things done. Excellent service !
Wilfred L T.
15:17 12 Oct 20
Faith Baptist Church have been doing business with Goff Heating & Air Conditioning for several years. To make a long story short, we trust them to do the job right at competitive prices.
15:30 09 Jul 20
Replaced my furnace with a Bryant after my basement flooded in early 2018. Installed an EcoBee thermostat in June 2019. Use them for my maintenance needs. Justin Romine and the Goff team provided great customer service. Highly recommend.
11:06 19 May 20
I've been with this company since 1999 , We have had no major problems with our furnace or air conditioner during these years, I have always used their twice a year maintenance program. I highly recommend them!
22:46 10 May 20
Goff Heating & Air replaced our old furnaces and A/C units in 2015 and since then have been servicing them in the Fall and Spring, respectively. They have always performed well, have been good in their work, neat and friendly. Thanks to their entire team.
18:29 29 Apr 20
Goff has been my HVAC company for over 2 years and they have been great. They have done emergency repair, equipment replacement and routine service. Very happy with all their work. Thanks
18:59 17 Apr 20
Snow in the middle of April and I had furnace problems. I called Goff Heating and they arrived within 20 minutes. The technicians promptly identified the problem, went to get the part, and completed the repair in less than 15 minutes. They were very courteous and made recommendations to have the furnace cleaned since my dryer shares the same utility room. I would always recommend Goff Heating. Excellent service. Thank you.
13:17 06 Apr 20
Wonderful service, best prices for the quality, and very professional. They were quick and made me feel like a priority. Always on time each visit and left my storage room cleaner than when they came. I can already tell a difference in our home with our new furnace!
Patricia McFaul H.
12:47 31 Jan 20
Justin was a great salesman, and the installers were professional and did an excellent job. The furnace and thermostat they installed were top-notch! I would recommend Goff Heating for anyone looking for a furnace or air conditioner!
00:45 02 Jul 19
We have an older ac unit that runs all the time. Goff heating and air came out checked and explained our system to us. They gave a discount for the service call and prices for a new unit so we had an idea for future expenses. We would highly recommend them!
03:56 28 Feb 19
Great and professional service!
Great and professional service!
Lorraine Vaerewick M.
16:15 04 Oct 18
I was very comfortable talking to Justin when he came for an estimate. He explained everything to me and answered all the questions I had. The installers arrived on time and did a fantastic job. They put a tarp down to cover the carpet on my steps and cleaned up very well when they were finished. Before they did some of the work, they consulted with me to see if I would be pleased. I will encourage my friends to call for an estimate.
16:08 22 Aug 18
Justin and his team did an outstanding job making us a priority when our AC unit went down during the heat of summer. Goff was responsive, friendly and highly-skilled when it came to installing our new furnace unit. I would recommend to anyone in the South Bend area!
12:08 15 Aug 18
Goff installed a Mitsubishi Mini Split system for us and I have nothing but positive things to say about them. The quote they gave us was over $4,000 lower than another company. They told us that it would take a day and a half, but they finished it all in one day. Everyone who came to the house was great to work with and they have followed up to make sure everything is working and to answer any questions that we had. I will be using them again and I would highly recommend having them come out and quote your project.
02:00 08 Aug 18
Great service, friendly people
Dan Alisha S.
00:33 30 Jan 16
You can not ask for better service ! All the folks at goff are friendly and know how to get the job done right the first time . Thanks Ed !
01:39 11 Dec 15
The thing I love most about Goff is knowing that I can trust them. The same can't be said for many of the heating and air companies in the area. The service quality is great as well!
22:52 15 Oct 14
We have an "antique" oil furnace that quit working. After having another company come out twice and claim it was beyond repair, and the second company refused to even come out to look at it, we found Goff and they fixed it in a couple of hours! The problem was NOT what the original repairman (#1) said it was. Thank you, Joe! You're our guardian angel for sure!
17:01 28 Dec 13
Best price .Quality workmanship! Honest sales and service. Very happy with this company.AAA+++