OUR ONLINE REVIEWS
Richard H.
1686348895
They were very professional and went through the checks in a systematic order. Well pleased with their professionalism.
Catherine F.
1686323627
larry F.
1686313628
Rick W.
1685975010
Sue B.
1685638970
Called and Goff was able to send servicer to our home same day! Shane was very knowledgeable and helpful!
Nooshin H.
1685637366
They send their technician so quickly in a hot day . He was so knowledgeable , he quickly figured out what the problem is . And also he took his time to tell us what option we have for the Air conditioner.
Dave L.
1685496768
So friendly and helpful from the reception to service. Technician was knowledgeable and efficient. Listened to problem issues and resolved quickly. Very capable technician. Excellent job.
james C.
1685107951
Joe was great 👍🏼 Very knowledgeable and knows what he is talking about.
Brian M.
1685050404
Brandon was courteous, professional, thorough, and on time. In fact, he arrived a few minutes before the appointment time. His arrival was preceded by a call from the office that he was en route. It is a pleasure doing business with Goff.
Ken L.
1684934790
I like Goff for their "mom and pop" shop demeanor but with professional service. I've been using them for over 20 years and haven't been disappointed.
kenny
1684841597
Professional, kind, very thorough
Phil R.
1684198668
james H.
1684177162
n/a
Todd D.
1684095516
Goff has been my go-to HVAC service provider since 2007.
Lori D.
1684032754
Always prompt, pleasant and professional. Excellent service! Highly recommend.
David T.
1684018709
Jody E.
1683939167
Jerry S.
1683732040
Compressor and heat pump repairs?Awesome job in replacing and repairing my compressors and heat pump. Only place I found with enough knowledge to work on them. Very good !!!
Simon J.
1683658567
Goff cleaned our ducts and serviced our furnace. They proved they’ve been in business a long while: very professional, efficient work, polite staff, and excellent results. The price was very reasonable. Highly recommended!
Justin L.
1683575795
Very professional and respectful service man. Answered all my questions without hesitation
Shawnda G.
1683569458
We had them replace our furnace in 2019 and I had to call them out the other morning because it wasn't working, they were out with in the hour of me calling and had my heat fixed and working again... Awesome company and very respectful people..
scott S.
1683480578
Tim G.
1683235723
Dennis W.
1683045119
I had a furnace issue. The unit was still under warranty. Goff came out twice, both times with great responsiveness, diagnosed the issue causing the furnace not to run, and resolved the issue effectively. Very professional.
Pam E.
1682542159
We lost our heat after hours and they fixed us up temporarily to get through the night then came back the next morning with the new part. The company lets you know that the tech is on his way with a text and a follow up phone call. We were very impressed. Office and service guys all very friendly.
Rachel P.
1682329021
They were very knowledgeable as well as flexible with a few of us being in the house while they were working! They cleaned up after their work well.
Karen D.
1682033069
Charles came promptly and did excellent and professional work. Goff is really a great company to work with!
Dan L.
1681770422
Tech arrived promptly listened to needs performed very professionally got Mini split started up and running.
Sharon Clancy O.
1681151360
Goff installed our heating and air conditioning system many years ago. They come out 2x per year to check the heating and/or air system. Efficient and friendly personnel who supply a good, efficient service.
J J
1680715521
Came in and installed a new heating and cooling system. Did a great job. Got the system that was right for the house. Much quieter than my old system. Everyone was nice and left the area better than they found it. All done within a week from sales to up and running. For the equipment I feel I got a fair deal based on multiple quotes.
Peter B.
1680627929
Goff did a great job replacing a defective part in our furnace.
Jason N.
1680308413
Solid and reliable company. They treated us very fairly. We'll go back to Goff in the future.
Emily H.
1679946348
Goff was phenomenal! Their team that arrived at my house was so friendly, answered all my questions with great explanation, and worked so quickly! They went above and beyond for us and we thank Goff for having exceptional customer service. Part of how we rate our services/purchases is by the kind of personalities we meet and their interaction with us. Without a doubt, we will be using them for ALL of our heating and cooling services in the future.
Katie R.
1679861190
Very fair, reasonable estimate for replacement furnace/AC, didn't try to sell us anything we didn't need, many options available. Goff was able to install the system a few days after signing the agreement. Crew was able to install in one day and their clean up was great. Installers and office staff were very helpful and kind.
Carl S.
1679514188
Service technician was excellent: professional and informative. Would recommend Goff highly.
Anna B.
1679510142
Carol C.
1679428086
Chris B.
1679267533
We had a furnace and AC installed. Goff was recommended from family that have used them as well. Great service from the estimate to installation. Top notch people and company.
Carolyn K.
1679140896
Great quick service and technicians !
Candy H.
1679105197
I would highly recommend Goff to any of my friends or family. They always do a great job at either maintaining my equipment or repairing what needs fixed. They are friendly and respectful and always on time.
PamelaP
1678844477
Have used their services for over 27 years from new ac and furnace installation and maintenance in previous house to new furnace ac in current home
Judy B.
1678655592
Excellent service, prompt and courteous technicians. Excellent price.
Patty R.
1678486387
Friendly, honest, excellent customer service!
Fuzzi P.
1678311590
I called 15+ duct cleaning companies before I finally found someone to clean ducts from an oil furnace. It was Goff. Their technician Joe came out and we had a very honest and open conversation about what to expect and who would do the cleaning. They sent a text link while he was on his way with a tracker so I knew when exactly to expect him and it even included a bio and a picture which I assume is so little old ladies don't beat them with their canes when they knock but it was awesome to know who was coming. Joe was punctual, friendly, and made me smile. Their appointment times were almost immediate on the calendar. They were amazing and professional and I will definitely be using them again.
Jeff W.
1677849227
The service provided by Charles was exceptional. He was super thorough and knowledgeable.
Joseph F.
1677777720
They answered my call right away and sent a technician on same day and resolved the issue! Didn't cost us much either as long as we joined their membership plan.
Adam C.
1677776776
A really fantastic company, with excellent service. I have been using them for years. They operate with integrity and really put their customers first. I couldn't recommend them more!
Mary H.
1677699974
My cap to the chimney blew off and they put a new one on!
Joyce B.
1677607063
Slawomir F.
1676473161
We're very happy with Goff service. There was a smell of gas in the basement, we called Goff and they came the same day to fix it. The two repairmen were knowledgeable and professional, they quickly diagnosed the problem and repaired the furnace in no time. We will definitely use Goff service again if we need it.
Aliyah M.
1676163457
I called to have a estimate done for a new hvac system. I was able to get a technician out really quick. Joe was my tech that came out. He was very fast, efficient, thorough, and made me feel comfortable with the numbers I was about to spend. He explained the process and what was included in the cost. Overall a great experience and I can not wait for them to come out and install my system!
Kody XX xs Q.
1676066590
We had a wonderful experience w/ this business! I will be recommending to all of our friends & family. They were genuine, timely & very personable with young children too. Five stars truly isn’t enough!
Glenda G.
1676040116
Got here quick, diagnose problem and set a plan.
Nick K.
1675904633
I would highly recommend Goff for any and all of your HVAC needs. They were polite, professional and did the job right.
Fred Y.
1675698067
Dwight S.
1675261052
Fast and quality work! I have used them several times over the past few years.
shelley w
1675200530
We are very happy with Goff cleaning out our duct work. Thorough job!
Chris W.
1674762708
Brandi N.
1674229734
I had to have my furnace and ac unit replaced, Goff was priced lower then all other quotes. Justin was very nice and helpful. He went out of his way to make sure we got what we needed. They were on time for the install and did a great job! Bryce, Owen, and Jason knew what they were doing and didn’t ever make me second guess my decision at all. They made sure everything was working as it should, answered any questions and made sure we were happy. They cleaned up after themselves and did not leave anything thing behind for us to deal with! I highly recommend Goff Heating for all your heating needs, now or in the future! Their techs are nice and so respectful you will not be sorry !
Lenny W.
1673982725
The technician was very polite and knowledgeable! He assessed the problem within minutes and fixed the problem!
Michele B.
1673883239
Goff cleaned our ducts, very friendly and professional. I would recommend them to anyone.
Thelia S.
1673553885
Thank you to the manager Benjamin and the awesome tech Charlie. Benjamin is very understanding and took the time to personally talk to me about my issue when I was about to give up on the problem. Charlie is awesome and a very professional and kind person to deal with.
John D.
1673551504
Very friendly, capable, and efficient technicians
April G.
1673351632
Craig S.
1672420883
I have basically an antique furnace a Muller Climatrol 130-105 that would not stay on during the start of the 2022 winter storm. After my wife and I spent several nights in the cold, I researched several HVAC companies I chose Goff Heating & AC. And I'm glad I did. The receptionist's phone etiquette was so professional, friendly and nice. She scheduled a repairman to come out the same day. Tory S. was friendly and knowledgeable about a furnace that was built before I was born and he is younger than me. Goff Heating overall is a fair and professional company that no one can go wrong with choosing to do whatever HVAC issues at hand.
tim A.
1672088679
We had a problem on Christmas Eve Eve. Shane was over shortly after we called. He expertly identified the problem and we were back in the comfort zone. Talented, intelligent straight shooters are hard to find, you don’t have further than Goff!
Ken A.
1671902556
Shane from Goff saved the day for my family on the coldest night of the year in the midst of the recent blizzard. Our furnace malfunctioned two nights before Christmas, and given the terrible weather, every HVAC company I called had a waitlist of days to send a technician. Shane called me back only a few minutes after I left the message, and even though he was busy and could not come, he took a few minutes to listen to me describe the problem we was having -- and then told me a simple step to resolve it, which worked immediately and restored full functionality to our furnace with no repair visit, no waiting, and no cost. I appreciate knowing that Goff's priority is getting the problem fixed even if it does not generate them any money; as a result, should something more serious happen in the future that DOES require a technician, I know who to call. Thanks, Shane; five minutes on the phone for you made a world of difference for us. You also earned Goff a future customer.
Fred G.
1671373553
Was in pinch; furnace and car went out with the same cold-snap. Goff catered to my schedule, got my heat going, and accommodated my payment considering my inability to get to the bank. Really saved me, no exaggeration
Susan G.
1671324016
Words can't really express how much happiness Mr Ralph Carico platform has brought into my life, my home is filled with joy and gladness, I say a big thanks to you and your platform and i will keep investing with you Ralph Carico thank you so much.
Eric
1670537030
Chuck and his Family and Staff have ALWAYS been professional and helpful. Highly recommend
Mark G.
1670187875
We were very pleased with the entire experience. The team was professional and explained every thing to us. They were on time and cleaned up after they finished. I will use them for all of my HVAC needs.
Charmane S.
1670087884
Rick A.
1670073628
Very professional. On time. Became a member and now my central air will be serviced in the spring also. It's important for regular maintenance to help prevent bigger problems later. You also get discounts on parts if needed as a member.
John B.
1669826573
Goff installed new Bryant furnace in 2018 and have been providing maintenance service each year. Very satisfied with product and service.
Bethany W.
1669249904
Shane was very informative and patient as I asked questions about our furnace. He gave great direction on how to use our system to maximize efficiency.
indianagirlhere
1668728009
E R
1668694400
I could not be happier with the whole process of scheduling (it was so fast!), speaking with a sales representative (Joe), learning about my options for replacing an old furnace, meeting the installation team at the house, and paying. I think I got a great product and great price! I’m very satisfied with the whole experience and would definitely recommend Goff to anyone.
Christopher B.
1668686698
The installation crew was prompt, arrived at designated time and conducted themselves in a very professional manner. All my questions were answered by Alex and we are very pleased with our new HVAC system. I highly recommend Goff . 5 Star
Jed D.
1668555182
Repairman showed up solved the problem with the thermostat and then checked Hester. He was professional and friendly
Jmike coman, I.
1668543727
Shane was awesome. He took the time to find the problem and then solve the problem!!! Most grateful!!!
Donna C.
1668347629
Debbie B.
1667953608
analiese. R.
1667938715
Holly J.
1667866501
Edward B.
1667713046
They were very professional and did nice work. Everything works great! I would definitely recommend Goff
Michael D.
1667653685
Linda C.
1667412290
Jeff C.
1667244350
Always positive and willing to listen. They make you feel at ease and vary assured you're getting the best service possible. Always willing to explain and work with you.
Muhammad S.
1667191428
This has to be the best customer service. Technician from Goff, Tory responded to our emergency call and arrived on time. He thoroughly investigated the issue, discussed possible solutions and worked diligently to solve the problem. Extremely satisfied by his work ethic, professionalism and courteousness. Will 100% use their service again.
B M.
1666950554
Goff provided excellent customer service by providing detailed answers to my questions, assisted in resetting my thermostat, and did an excellent job cleaning my furnace in a timely manner.
Bob W.
1666875162
jeffrey G.
1666828262
Tremendous service. Recommend highly.
Kimberly K.
1666653650
Eric F.
1666366789
Golf was very responsive to an after hours request. The tech was professional and prompt. They didn’t try to upsell. Diagnosed the issue and fixed promptly. Would definitely highly recommend.
Susan T.
1666303114
Lee C.
1666127991
You can't ask for better customer service, from the office staff to the techs! Always prompt and friendly!
Semion L.
1666082232
Robert D.
1666042555
Appreciate them getting us in so fast when we were without heat
David H.
1666030279
Evan R.
1665862526
Superb service, with quick and expert responses and careful, reliable work. And they keep the work site neat. The best!
Jennifer Nadolny S.
1665770609
I’ve used Goff in two homes that I’ve owned and would recommend them to anyone needing a new system or servicing of their HVAC system. Their office staff is always friendly and helpful as are all of the technicians I have ever had contact with. Last night my furnace would not kick on so I left a message before office hours today. Diane called me right away when she got my message and sent one of the techs out first thing—he (and I wish I’d gotten his name!) was great—very knowledgeable; showed me what the problem was, explained how he was fixing it, and was just a genuinely nice guy! I had my heat up and going barely an hour later. Thank you!!
Just really great people!!
Just really great people!!
Colleen W.
1665455508
Dual mini-split heat, air, & dehumidifier installation.We received a timely quote, they quickly responded to all questions we had, had easy/quick financing, scheduled quickly, a reminder was sent, a picture was sent so we knew who to expect & that they were on their way, arrived on time, very nice & professional, completed in one day as promised, got a ground base instead of an attached bracket as requested, they walked us through how to use & care for our new system. Very quite unit, great warranty, excellent service! We highly recommend!!!
Judith K T.
1665099217
Goff Heating! Our home town team, always treating you like family! We’re getting another unit installed into another one of our homes! Thanks for your high quality and service , 10 stars!
Viv C
1664562131
James J.
1655925057
My 20 year old central air went out in May 2022 and I decided to replace entire HVAC system. After getting some very high estimates, I contacted Goff Heating & Air Conditioning. Not only was their price much lower, their salesman fixed my old unit free of charge. Thanks Joe R. Installation was done today June 2022. Great crew led by Mike H. were very friendly and professional and did an excellent job. New unit is much quieter than old unit. All in all very pleased with choosing Goff!
Terry B.
1654639849
We just had our spring Air Conditioner check service was great. Brandon provided the service he was exceptional no problems We feel confident that we will have a trouble free summer.
Gregory A.
1638311934
Just had a new furnace installed, Everyone at Goff were friendly and professional. Installation was great.
Lisa R.
1626727076
Could not be happier with Goff. I had 4 companies give me estimates and I felt most comfortable with Justin and Joe at Goff. From estimate to install was about 5 weeks and everything went on schedule. the guys did a great job with the installation and I am so happy I chose Goff! Thanks to everyone, even Stacy in the office, who was most helpful!!!
Nita V.
1618865469
Really Nice people reasonable prices . they was there when they said they would. the work I had to have did not take long.
Candy S.
1616440096
Technician arrived on time and very polite. He explained what I needed to know about my furnace
Bret B.
1612808987
Awesome service! Called during one of the coldest weeks of the year and was still able to get someone out within a few hours. The serviceman, Bryce, was very professional. He talked me through everything and got our furnace working again in a very timely manner. Thanks, Goff!
Erin P.
1607261819
Friendly customer service, honest sales staff, great service and reasonably priced. We have purchased from them for two separate homes 16 years apart. I would highly recommend!
Katie A.
1602795722
Always on time, professional, and complete! They follow up and get things done. Excellent service !
Wilfred L T.
1602515878
Faith Baptist Church have been doing business with Goff Heating & Air Conditioning for several years. To make a long story short, we trust them to do the job right at competitive prices.
John B.
1594308646
Replaced my furnace with a Bryant after my basement flooded in early 2018. Installed an EcoBee thermostat in June 2019. Use them for my maintenance needs. Justin Romine and the Goff team provided great customer service. Highly recommend.
Sandy K.
1589886384
I've been with this company since 1999 , We have had no major problems with our furnace or air conditioner during these years, I have always used their twice a year maintenance program. I highly recommend them!
Nassos L.
1589150810
Goff Heating & Air replaced our old furnaces and A/C units in 2015 and since then have been servicing them in the Fall and Spring, respectively. They have always performed well, have been good in their work, neat and friendly. Thanks to their entire team.
Michael W.
1588184998
Goff has been my HVAC company for over 2 years and they have been great. They have done emergency repair, equipment replacement and routine service. Very happy with all their work. Thanks
Sarah S.
1587149976
Snow in the middle of April and I had furnace problems. I called Goff Heating and they arrived within 20 minutes. The technicians promptly identified the problem, went to get the part, and completed the repair in less than 15 minutes. They were very courteous and made recommendations to have the furnace cleaned since my dryer shares the same utility room. I would always recommend Goff Heating. Excellent service. Thank you.
Sarah M.
1586179023
Wonderful service, best prices for the quality, and very professional. They were quick and made me feel like a priority. Always on time each visit and left my storage room cleaner than when they came. I can already tell a difference in our home with our new furnace!
Patricia McFaul H.
1580474825
Justin was a great salesman, and the installers were professional and did an excellent job. The furnace and thermostat they installed were top-notch! I would recommend Goff Heating for anyone looking for a furnace or air conditioner!
Terri R.
1562028323
We have an older ac unit that runs all the time. Goff heating and air came out checked and explained our system to us. They gave a discount for the service call and prices for a new unit so we had an idea for future expenses. We would highly recommend them!
馬汀
1551326163
服務很好又很專業！
Great and professional service!
Great and professional service!
Lorraine Vaerewick M.
1538669741
I was very comfortable talking to Justin when he came for an estimate. He explained everything to me and answered all the questions I had. The installers arrived on time and did a fantastic job. They put a tarp down to cover the carpet on my steps and cleaned up very well when they were finished. Before they did some of the work, they consulted with me to see if I would be pleased. I will encourage my friends to call for an estimate.
Seth D.
1534954135
Justin and his team did an outstanding job making us a priority when our AC unit went down during the heat of summer. Goff was responsive, friendly and highly-skilled when it came to installing our new furnace unit. I would recommend to anyone in the South Bend area!
Matt B.
1534334885
Goff installed a Mitsubishi Mini Split system for us and I have nothing but positive things to say about them. The quote they gave us was over $4,000 lower than another company. They told us that it would take a day and a half, but they finished it all in one day. Everyone who came to the house was great to work with and they have followed up to make sure everything is working and to answer any questions that we had. I will be using them again and I would highly recommend having them come out and quote your project.
Rick B.
1533693659
Great service, friendly people
Dan Alisha S.
1454114027
You can not ask for better service ! All the folks at goff are friendly and know how to get the job done right the first time . Thanks Ed !
Tommy M.
1449797971
The thing I love most about Goff is knowing that I can trust them. The same can't be said for many of the heating and air companies in the area. The service quality is great as well!
Kathy M.
1413413522
We have an "antique" oil furnace that quit working. After having another company come out twice and claim it was beyond repair, and the second company refused to even come out to look at it, we found Goff and they fixed it in a couple of hours! The problem was NOT what the original repairman (#1) said it was. Thank you, Joe! You're our guardian angel for sure!
Thomas S.
1388250084
Best price .Quality workmanship! Honest sales and service. Very happy with this company.AAA+++