OUR ONLINE REVIEWS
14:17 01 Feb 23
Fast and quality work! I have used them several times over the past few years.
21:28 31 Jan 23
We are very happy with Goff cleaning out our duct work. Thorough job!
19:51 26 Jan 23
15:48 20 Jan 23
I had to have my furnace and ac unit replaced, Goff was priced lower then all other quotes. Justin was very nice and helpful. He went out of his way to make sure we got what we needed. They were on time for the install and did a great job! Bryce, Owen, and Jason knew what they were doing and didn’t ever make me second guess my decision at all. They made sure everything was working as it should, answered any questions and made sure we were happy. They cleaned up after themselves and did not leave anything thing behind for us to deal with! I highly recommend Goff Heating for all your heating needs, now or in the future! Their techs are nice and so respectful you will not be sorry !
19:12 17 Jan 23
The technician was very polite and knowledgeable! He assessed the problem within minutes and fixed the problem!
15:33 16 Jan 23
Goff cleaned our ducts, very friendly and professional. I would recommend them to anyone.
20:04 12 Jan 23
Thank you to the manager Benjamin and the awesome tech Charlie. Benjamin is very understanding and took the time to personally talk to me about my issue when I was about to give up on the problem. Charlie is awesome and a very professional and kind person to deal with.
19:25 12 Jan 23
Very friendly, capable, and efficient technicians
11:53 10 Jan 23
17:40 31 Dec 22
Service technician was excellent: professional and informative. Would recommend Goff highly.
17:21 30 Dec 22
I have basically an antique furnace a Muller Climatrol 130-105 that would not stay on during the start of the 2022 winter storm. After my wife and I spent several nights in the cold, I researched several HVAC companies I chose Goff Heating & AC. And I'm glad I did. The receptionist's phone etiquette was so professional, friendly and nice. She scheduled a repairman to come out the same day. Tory S. was friendly and knowledgeable about a furnace that was built before I was born and he is younger than me. Goff Heating overall is a fair and professional company that no one can go wrong with choosing to do whatever HVAC issues at hand.
21:04 26 Dec 22
We had a problem on Christmas Eve Eve. Shane was over shortly after we called. He expertly identified the problem and we were back in the comfort zone. Talented, intelligent straight shooters are hard to find, you don’t have further than Goff!
17:22 24 Dec 22
Shane from Goff saved the day for my family on the coldest night of the year in the midst of the recent blizzard. Our furnace malfunctioned two nights before Christmas, and given the terrible weather, every HVAC company I called had a waitlist of days to send a technician. Shane called me back only a few minutes after I left the message, and even though he was busy and could not come, he took a few minutes to listen to me describe the problem we was having -- and then told me a simple step to resolve it, which worked immediately and restored full functionality to our furnace with no repair visit, no waiting, and no cost. I appreciate knowing that Goff's priority is getting the problem fixed even if it does not generate them any money; as a result, should something more serious happen in the future that DOES require a technician, I know who to call. Thanks, Shane; five minutes on the phone for you made a world of difference for us. You also earned Goff a future customer.
14:25 18 Dec 22
Was in pinch; furnace and car went out with the same cold-snap. Goff catered to my schedule, got my heat going, and accommodated my payment considering my inability to get to the bank. Really saved me, no exaggeration
00:40 18 Dec 22
Words can't really express how much happiness Mr Ralph Carico platform has brought into my life, my home is filled with joy and gladness, I say a big thanks to you and your platform and i will keep investing with you Ralph Carico thank you so much.
22:03 08 Dec 22
Chuck and his Family and Staff have ALWAYS been professional and helpful. Highly recommend
21:04 04 Dec 22
We were very pleased with the entire experience. The team was professional and explained every thing to us. They were on time and cleaned up after they finished. I will use them for all of my HVAC needs.
17:18 03 Dec 22
13:20 03 Dec 22
Very professional. On time. Became a member and now my central air will be serviced in the spring also. It's important for regular maintenance to help prevent bigger problems later. You also get discounts on parts if needed as a member.
16:42 30 Nov 22
Goff installed new Bryant furnace in 2018 and have been providing maintenance service each year. Very satisfied with product and service.
00:31 24 Nov 22
Shane was very informative and patient as I asked questions about our furnace. He gave great direction on how to use our system to maximize efficiency.
23:33 17 Nov 22
14:13 17 Nov 22
I could not be happier with the whole process of scheduling (it was so fast!), speaking with a sales representative (Joe), learning about my options for replacing an old furnace, meeting the installation team at the house, and paying. I think I got a great product and great price! I’m very satisfied with the whole experience and would definitely recommend Goff to anyone.
12:04 17 Nov 22
The installation crew was prompt, arrived at designated time and conducted themselves in a very professional manner. All my questions were answered by Alex and we are very pleased with our new HVAC system. I highly recommend Goff . 5 Star
23:33 15 Nov 22
Repairman showed up solved the problem with the thermostat and then checked Hester. He was professional and friendly
Jmike coman, I.
20:22 15 Nov 22
Shane was awesome. He took the time to find the problem and then solve the problem!!! Most grateful!!!
13:53 13 Nov 22
00:26 09 Nov 22
20:18 08 Nov 22
00:15 08 Nov 22
05:37 06 Nov 22
They were very professional and did nice work. Everything works great! I would definitely recommend Goff
13:08 05 Nov 22
18:04 02 Nov 22
19:25 31 Oct 22
Always positive and willing to listen. They make you feel at ease and vary assured you're getting the best service possible. Always willing to explain and work with you.
04:43 31 Oct 22
This has to be the best customer service. Technician from Goff, Tory responded to our emergency call and arrived on time. He thoroughly investigated the issue, discussed possible solutions and worked diligently to solve the problem. Extremely satisfied by his work ethic, professionalism and courteousness. Will 100% use their service again.
09:49 28 Oct 22
Goff provided excellent customer service by providing detailed answers to my questions, assisted in resetting my thermostat, and did an excellent job cleaning my furnace in a timely manner.
12:52 27 Oct 22
23:51 26 Oct 22
Tremendous service. Recommend highly.
23:20 24 Oct 22
15:39 21 Oct 22
Golf was very responsive to an after hours request. The tech was professional and prompt. They didn’t try to upsell. Diagnosed the issue and fixed promptly. Would definitely highly recommend.
21:58 20 Oct 22
21:19 18 Oct 22
You can't ask for better customer service, from the office staff to the techs! Always prompt and friendly!
08:37 18 Oct 22
21:35 17 Oct 22
Appreciate them getting us in so fast when we were without heat
18:11 17 Oct 22
19:35 15 Oct 22
Superb service, with quick and expert responses and careful, reliable work. And they keep the work site neat. The best!
Jennifer Nadolny S.
18:03 14 Oct 22
I’ve used Goff in two homes that I’ve owned and would recommend them to anyone needing a new system or servicing of their HVAC system. Their office staff is always friendly and helpful as are all of the technicians I have ever had contact with. Last night my furnace would not kick on so I left a message before office hours today. Diane called me right away when she got my message and sent one of the techs out first thing—he (and I wish I’d gotten his name!) was great—very knowledgeable; showed me what the problem was, explained how he was fixing it, and was just a genuinely nice guy! I had my heat up and going barely an hour later. Thank you!!
Just really great people!!
Just really great people!!
02:31 11 Oct 22
Dual mini-split heat, air, & dehumidifier installation.We received a timely quote, they quickly responded to all questions we had, had easy/quick financing, scheduled quickly, a reminder was sent, a picture was sent so we knew who to expect & that they were on their way, arrived on time, very nice & professional, completed in one day as promised, got a ground base instead of an attached bracket as requested, they walked us through how to use & care for our new system. Very quite unit, great warranty, excellent service! We highly recommend!!!
Judith K T.
23:33 06 Oct 22
Goff Heating! Our home town team, always treating you like family! We’re getting another unit installed into another one of our homes! Thanks for your high quality and service , 10 stars!
18:22 30 Sep 22
13:26 29 Sep 22
Excellent company. Helped me choose the right system for my older home. Installers came on time, did a great job, exceeded expectations on every level. Completely delighted with my new system which is quiet and efficient. Thank you Joe and Mike and your super team.
00:19 24 Sep 22
18:49 23 Sep 22
15:51 22 Sep 22
The team was on time and communicated very well at every step of the way.
16:47 21 Sep 22
The technician responded to my inquiry right away and was in my home quickly. He was professional, friendly, honest, and thorough, and the offer was head-and-shoulders better than the one I had received from a more well-known leading competitor. I trust and highly recommend them.
03:56 10 Sep 22
20:26 09 Sep 22
Seem to be pretty thorough.
18:28 01 Sep 22
17:05 30 Aug 22
Installed new Air Conditioning Unit a couple years ago and it works great. Recently the compressor went out and they came next morning, gave me a heads up when tech was on his way and it took him 5 minutes to diagnose and fix at no charge as it was under warranty.
14:02 30 Aug 22
Goff was so easy to work with. Responsive. Friendly. Honest. Their customer service is off the charts too. I highly recommend.
15:00 26 Aug 22
Joe was responsive and genuine with my A/C unit sale; he didn't try to upsell me or push any purchase other than what he felt fit my needs. Alex installed the unit the very next morning. He was timely, professional, and did quality work. He even fixed the mess that the previous installers had left him to work with. Smooth process and great experience with Goff. Would definitely recommend.
13:45 11 Aug 22
Brandon was great! He fixed our issue and gave us some insight on things to expect in the future. I will be using this company in the future! Highly recommend.
11:59 08 Aug 22
22:14 28 Jul 22
I have always been able to depend on Goff. I came home from a business trip to find my A/C was no longer working. I placed a call at 8:00 AM and by 10:30 the same day a technician was on site to resolve the problem. Including running across town to pick up a part I was up and running by noon.Great job as always guys!
12:58 26 Jul 22
Fair quote and very professional install for two new AC units. Would highly recommend!
16:08 19 Jul 22
The service both times went very well. The issue was diagnosed correctly and was resolved in a short amount of time!
01:35 19 Jul 22
Ac would not come on. They found the problem and checked everything out.
13:49 04 Jul 22
Justin is very professional and courteous! This company is wonderful to work with! Makes the process very easy.
13:14 30 Jun 22
Very nice people repairman asks if you have any question. And answers them.
12:12 30 Jun 22
Shane is our tech that takes care of my son s home and ours . he is really knowledgeable. and a real good person who works for a real good hvac team
21:57 29 Jun 22
01:57 28 Jun 22
Our service man was right on time, diagnosed the problem and fixed it in a timely manner! Problem solved!
19:59 27 Jun 22
22:40 24 Jun 22
21:57 24 Jun 22
19:10 22 Jun 22
My 20 year old central air went out in May 2022 and I decided to replace entire HVAC system. After getting some very high estimates, I contacted Goff Heating & Air Conditioning. Not only was their price much lower, their salesman fixed my old unit free of charge. Thanks Joe R. Installation was done today June 2022. Great crew led by Mike H. were very friendly and professional and did an excellent job. New unit is much quieter than old unit. All in all very pleased with choosing Goff!
20:44 20 Jun 22
19:27 16 Jun 22
I had used another major Michiana HVAC company to service my furnace and A/C semi-annually for several years. They’ve had some good employees over the years but lately they’ve tried repeatedly to pressure me into spending $12K-$18K to prematurely replace my system on the basis of false issues. They said some surface rust on the faceplate of my heat exchanger represented a serious safety issue. Six months later they said my air conditioner needed some R22 refrigerant, which they no longer carried, implying my A/C was obsolete and needed to be replaced. I felt these were self-serving pretexts.I then called Goff on the recommendation of neighbors. They were very responsive. First Joe came out to look at the system as a whole and discuss my alternatives. Then they sent Shane out to test my A/C. Goff carries R22 refrigerant to service customers’ A/C’s built before 2010; this just seems good common sense for any HVAC servicer. Shane said my A/C appears to be working well and saw no need to add R22 or do anything else at this time.I appreciate the integrity and professionalism of both of these gentlemen. When I do need to replace HVAC components, I’ll look first to Goff.
22:25 15 Jun 22
18:13 15 Jun 22
21:28 14 Jun 22
20:26 13 Jun 22
Fast competent service would use them again
19:02 13 Jun 22
A/c was repaired within hours of calling Goff.
11:54 08 Jun 22
Techs were polite. 1st tech tried 3 times to repair furnace during 3 visits. 2nd tech was able to make furnace repair in 1 visit. Informed me that Warranty was still in effect. I should call original installers. Sadly the original installers were higher and stated the part wasn't under warranty.AC installers were were exceptionally neat. Cleaned up during and after install.So far so good!!
00:56 08 Jun 22
We had Goff provide spring service/check our Air Conditioning system. Brandon conducted a very thorough system check was ver polite and courteous. No issues were found after a very professional job was completed. We feel confident that we will not experience any issues during the summer. Great job.
22:10 07 Jun 22
We just had our spring Air Conditioner check service was great. Brandon provided the service he was exceptional no problems We feel confident that we will have a trouble free summer.
00:53 06 Jun 22
00:12 04 Jun 22
12:58 03 Jun 22
Goff was very thorough and provided great options without trying to oversell a more expensive system than I needed. The installers were very professional and did great work. The equipment from Bryant seems to be very high quality. It was a pleasure dealing with them.
06:27 01 Jun 22
Great customer service with a smile. Goff is known for great service, quality and value for many decades.I have used them for A/C install, A/C warranty repair and A/C repair, and boiler system repair. I would use them again and again in the future.The only trade-off is that because their quality is so good and their price is so reasonable… everyone wants them … so in busy season be prepared to wait for a week, or two weeks or even over a month. However, when your number is up, they will provide only the best quality, service and value.Highly recommended. Great customer service with a smile.
16:51 26 May 22
WOOOOOOOOW!!!!! I can't say enough good things about this company. Even though we have not committed to any services yet the estimate alone sold me. Our driver came a few minute late but the company called before saying they were running behind, I respect that! Joe was AMAZING!! He was honest, answered all of our questions, and gave us a good laugh with his sense of humor. 10/10 recommend to anyone.
12:32 26 May 22
Dennis “Denny” J.
22:11 24 May 22
22:04 23 May 22
23:35 18 May 22
19:05 17 May 22
21:07 12 May 22
The technician arrived on time, understood what I needed to have done, and worked quickly to accomplish the task. He also diagnosed a previously undiscovered problem in the ductwork and corrected it. I am extremely pleased with his work.
10:05 09 May 22
Always takes care of our systems!
12:19 07 May 22
17:18 04 May 22
This company has always taken care of me well. The service they provide has always been very professional. The gentleman that did my duck and vent cleaning did a very good job. They cleaned up after they were done. I'm very pleased with Goff. I would recommend them highly.
03:01 04 May 22
Installed both Heating and A/C systems. They did quality work and very professional. We would recommend their services.
16:46 29 Apr 22
23:06 28 Apr 22
01:49 26 Apr 22
The Goff Heating and Air Conditioning team, specifically Justin, were truthful and honest. They provided great value and service.
23:16 22 Apr 22
22:38 30 Nov 21
Just had a new furnace installed, Everyone at Goff were friendly and professional. Installation was great.
20:37 19 Jul 21
Could not be happier with Goff. I had 4 companies give me estimates and I felt most comfortable with Justin and Joe at Goff. From estimate to install was about 5 weeks and everything went on schedule. the guys did a great job with the installation and I am so happy I chose Goff! Thanks to everyone, even Stacy in the office, who was most helpful!!!
20:51 19 Apr 21
Really Nice people reasonable prices . they was there when they said they would. the work I had to have did not take long.
19:08 22 Mar 21
Technician arrived on time and very polite. He explained what I needed to know about my furnace
18:29 08 Feb 21
Awesome service! Called during one of the coldest weeks of the year and was still able to get someone out within a few hours. The serviceman, Bryce, was very professional. He talked me through everything and got our furnace working again in a very timely manner. Thanks, Goff!
13:36 06 Dec 20
Friendly customer service, honest sales staff, great service and reasonably priced. We have purchased from them for two separate homes 16 years apart. I would highly recommend!
21:02 15 Oct 20
Always on time, professional, and complete! They follow up and get things done. Excellent service !
Wilfred L T.
15:17 12 Oct 20
Faith Baptist Church have been doing business with Goff Heating & Air Conditioning for several years. To make a long story short, we trust them to do the job right at competitive prices.
15:30 09 Jul 20
Replaced my furnace with a Bryant after my basement flooded in early 2018. Installed an EcoBee thermostat in June 2019. Use them for my maintenance needs. Justin Romine and the Goff team provided great customer service. Highly recommend.
11:06 19 May 20
I've been with this company since 1999 , We have had no major problems with our furnace or air conditioner during these years, I have always used their twice a year maintenance program. I highly recommend them!
22:46 10 May 20
Goff Heating & Air replaced our old furnaces and A/C units in 2015 and since then have been servicing them in the Fall and Spring, respectively. They have always performed well, have been good in their work, neat and friendly. Thanks to their entire team.
18:29 29 Apr 20
Goff has been my HVAC company for over 2 years and they have been great. They have done emergency repair, equipment replacement and routine service. Very happy with all their work. Thanks
18:59 17 Apr 20
Snow in the middle of April and I had furnace problems. I called Goff Heating and they arrived within 20 minutes. The technicians promptly identified the problem, went to get the part, and completed the repair in less than 15 minutes. They were very courteous and made recommendations to have the furnace cleaned since my dryer shares the same utility room. I would always recommend Goff Heating. Excellent service. Thank you.
13:17 06 Apr 20
Wonderful service, best prices for the quality, and very professional. They were quick and made me feel like a priority. Always on time each visit and left my storage room cleaner than when they came. I can already tell a difference in our home with our new furnace!
Patricia McFaul H.
12:47 31 Jan 20
Justin was a great salesman, and the installers were professional and did an excellent job. The furnace and thermostat they installed were top-notch! I would recommend Goff Heating for anyone looking for a furnace or air conditioner!
00:45 02 Jul 19
We have an older ac unit that runs all the time. Goff heating and air came out checked and explained our system to us. They gave a discount for the service call and prices for a new unit so we had an idea for future expenses. We would highly recommend them!
03:56 28 Feb 19
Great and professional service!
Great and professional service!
Lorraine Vaerewick M.
16:15 04 Oct 18
I was very comfortable talking to Justin when he came for an estimate. He explained everything to me and answered all the questions I had. The installers arrived on time and did a fantastic job. They put a tarp down to cover the carpet on my steps and cleaned up very well when they were finished. Before they did some of the work, they consulted with me to see if I would be pleased. I will encourage my friends to call for an estimate.
16:08 22 Aug 18
Justin and his team did an outstanding job making us a priority when our AC unit went down during the heat of summer. Goff was responsive, friendly and highly-skilled when it came to installing our new furnace unit. I would recommend to anyone in the South Bend area!
12:08 15 Aug 18
Goff installed a Mitsubishi Mini Split system for us and I have nothing but positive things to say about them. The quote they gave us was over $4,000 lower than another company. They told us that it would take a day and a half, but they finished it all in one day. Everyone who came to the house was great to work with and they have followed up to make sure everything is working and to answer any questions that we had. I will be using them again and I would highly recommend having them come out and quote your project.
02:00 08 Aug 18
Great service, friendly people
Dan Alisha S.
00:33 30 Jan 16
You can not ask for better service ! All the folks at goff are friendly and know how to get the job done right the first time . Thanks Ed !
01:39 11 Dec 15
The thing I love most about Goff is knowing that I can trust them. The same can't be said for many of the heating and air companies in the area. The service quality is great as well!
22:52 15 Oct 14
We have an "antique" oil furnace that quit working. After having another company come out twice and claim it was beyond repair, and the second company refused to even come out to look at it, we found Goff and they fixed it in a couple of hours! The problem was NOT what the original repairman (#1) said it was. Thank you, Joe! You're our guardian angel for sure!
17:01 28 Dec 13
Best price .Quality workmanship! Honest sales and service. Very happy with this company.AAA+++